Data Protection

Data Collection & Privacy Policy

Protecting Your Privacy at Seeking Trans

Seeking Trans is committed to protecting the personal data and privacy of all our users, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our goal is to ensure transparency, data security, and trust across our global, inclusive community.

  1. Purpose and Scope

This policy explains how we collect, store, process, and protect your personal data. It applies to all personal information provided through the Seeking Trans website, mobile app, and associated platforms.

  1. Who Controls Your Data

The Data Controller responsible for the collection and use of your data is:
Seeking Trans Ltd., registered in the United Kingdom.

We ensure that all data is handled by trained, authorized staff in accordance with UK law.

  1. What Data We Collect

We may collect the following types of personal data:

  • Full name and contact details (email, phone number)
  • Gender identity and pronouns
  • User-generated content (profile info, photos, chat messages)
  • Technical data (IP address, browser type, device ID)
  • Location data (if permission is granted)
  • Payment details (where applicable, via secure third-party processors)

We do not knowingly collect or store personal data from anyone under the age of 18.

  1. How We Use Your Data

We collect personal data only when necessary, for purposes such as:

  • Creating and managing your account
  • Personalizing your experience on the platform
  • Improving platform functionality and safety
  • Enabling communication between users
  • Sending updates, offers, and service-related communications
  • Complying with legal obligations

We will never sell your personal data to third parties.

  1. How Your Data is Stored and Protected
  • All data is stored securely on encrypted UK or EU-based servers.
  • Access to personal data is limited to authorized personnel only.
  • We use strong antivirus software, firewalls, and regular backups.
  • Periodic data audits are conducted to ensure compliance.
  1. Your Rights Under UK GDPR

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact: privacy@seekingtrans.com

  1. Data Access by Third Parties

We do not share your data with third parties unless:

  • Required by law or legal proceedings (e.g. court orders, police investigations)
  • It is necessary to perform services (e.g. payment processors, hosting providers)
  • You have given explicit consent

All third-party partners must comply with UK data protection regulations.

  1. International Data Transfers

In the case of international data transfers, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable, in line with ICO guidance.

  1. Cookies and Analytics

We use cookies to enhance your user experience. You can manage your cookie preferences at any time through your browser settings or via our cookie banner on first visit.

  1. Retention Policy

Your data is retained only as long as necessary for the purpose for which it was collected. If your account is inactive for 24 months, your data will be anonymized or deleted, unless legally required to be stored.

  1. Policy Updates

We may update this policy to reflect changes in the law or improvements to our services. Updates will be posted clearly on our site, and users may be notified via email.

Effective Date: 20 July 2025
Last Reviewed: 20 July 2025

If you have questions or concerns about your data or this policy, please reach out to us at:
📧 support@seekingtrans.com
🌐 www.seekingtrans.com

Together, we're building a safe, respectful, and empowered space for all.